Meet the team
Hebden Royd Business Forum and the HebdenBridge.org website are run by a wonderful diverse committee of local business people on a voluntary basis. Meet our team below…
We are Hebden Royd Business Forum. We are a collective voice for local businesses, support collaboration and provide learning opportunities to help us all to thrive.
All businesses based in HX7 are welcome to become members of HRBF – large or small, whether you have a high street presence or run a business from home, from retail and hospitality, to trades, arts, professional services and not-for-profits.
We are a not-for-profit organisation, run by a committee of brilliant volunteers who support HRBF alongside running their own businesses..
Hebden Royd Business Forum and the HebdenBridge.org website are run by a wonderful diverse committee of local business people on a voluntary basis. Meet our team below…
I moved to Hebden Bridge in 2005 and fell in love with this vibrant, creative and independent community. My background is in designing, improving and running customer service operations, leading teams of up to 500 people in a range of industries and complex environments, including the HBOS Household Insurance service operation and one of the HMRC service centres. I moved into project and change management in HMRC, leading process re-engineering and systems introduction across 10 PAYE service centres. From HMRC, I moved back into the private sector with Gamma Telecom, setting up a complex operational change function and leading my team to deliver multiple system and process change projects over the next 7 years. I also spent 5 years as a freelance Learning & Development Consultant, adding NLP to my skill set and specialising in design and delivery of leadership skills training for corporate clients, mostly in customer service environments, as well as growth and change programmes for personal clients. In 2019, driven by a desire to use my project & service design experience for my own business, I started the journey of designing and building Daisy Bank Camp in Blackshaw Head with my husband Andrew, which opened during 2021 and 2022. I’ve always sought to enable organisations and people to be the best they can be, and strive to design in fantastic customer service whilst improving business performance through pragmatic, action oriented collaboration, so I was delighted to be asked to get involved with the Hebden Royd Business Forum and hope to use my experiences to support HX7 businesses to thrive!
I have lived in Hebden Bridge for over 30 years and married with 4 children and 5 grandchildren. A former police officer, I started my own travel business – Benchmark Travel – nearly 20 years ago. First operating from home, I then moved the business to Top Land Country Business Park before taking over Whitesands Travel in 2012 when the merged business moved to its present home at Bridge End, Mytholmroyd (opposite Sainsburys). Benchmark Travel offers a full range of travel and holiday services including its own specialist tours. I am a member of Rotary and currently responsible for organising the Easter Monday Hebden Bridge Duck Race which this year returns to Hebden Water in the centre of Hebden Bridge. I am also the lead Organiser for Light Up The Valley a partnership between the Business Forum, the Rotary Club of Hebden Bridge and Hebden Royd Town Council to help the community and businesses of HX7. This was an idea born from the Hebden Bridge Recovery Group of which I’m also a member, currently looking at ways to shape the future of HX7, both short and long term.
With family born and raised in Halifax it was inevitable that I would end up planting firm roots somewhere in the beautiful Calder Valley and I am proud to have my business in Hebden Bridge. Heart Gallery opened on Market Street in 2006 to bring a different shopping experience to the town. Passionate about working with local and UK based designers, makers, and artists I have worked hard to realise my dream whilst hopefully changing the way people think about how they shop and where they shop. I am happy to be part of a great team that is striving to keep Hebden Bridge a destination full of great independent businesses.
We are always looking for passionate, enthusiastic and business people to join our team. If this sounds like you, drop us a line.
info@hebdenbridge.org